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Home / Education / Search / HAPPY CUSTOMERS & EMPLOYEES: RECIPE FOR..
HAPPY CUSTOMERS & EMPLOYEES: RECIPE FOR..
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Format: DVD » Add to Cart » Request Preview Access Catalogue Number: 040797DV Producer: PBS Video Subject: Business Studies Language: ENGLISH Grade Level: 9 - Post Secondary Country of Origin: U.S. Copyright Year: 2006 Running Time: 60 Rights: PPR Meet two CEOs of companies known for bonding with their customers and employees. Blake Nordstrom is carrying on the family tradition of providing exceptional customer service at a large retail store where employees are considered part of the family. Jim Donald makes sure that Starbucks is a comfortable home-away-from-home for customers, and the company takes pride in treating employees as "partners." |
