W5's Victor Malarek investigates one of the oldest and largest career counselling firms, Bernard Haldane and Associates. They have been charged with deceptive practices and fraud by consumer agencies across North America. Their high non-refundable fees don’t yield the contacts, networking and interviews for high-paying jobs that were promised. Former Haldane career advisors tell us how they used misleading information and deceptive practices to sign clients up for their services. Frustrated and angry former clients describe their experiences and W5 takes a hidden camera to a Haldane office in Toronto. Posing as a potential client, they recording big promises of networks  jobs and salary guarantees.