Communicating with Tact, Candor & Credibility
Catalogue Number: 200209
ISBN Number: 1-55740-514-X
Producer: Learning Seed
Subject: Career Education
Grade Level: 9 - 12, Post Secondary
Country Of Origin: U.S.
Copyright Year: 2008
Running Time: 19
Closed Captions: Yes
Communicating With Tact, Candor & Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled corporate speak.
This engaging program shows you how to connect with co-workers, team members and supervisors and gives you a four-step method to present your point of view with tact and diplomacy. Learn how to say "no" to the boss while minimizing conflict, maintain your composure with the coworker who's "in your face" and use "prompt and paraphrase" when the boss issues a vague angry criticism.
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